Session Pricing & Billing Practices
Please contact us about pricing.
Accepted forms of payment, which is due at the time of our meeting, include: checks, cash and debit or credit cards. Health Savings Account (HSA) and Flex Savings Account (FSA) cards will be added to our secure client records and they will be charged at the end of each billing cycle.
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Insurance
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We accept insurances and are on a limited number of contracts with carriers. Currently we are contracted with:
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Regence
Aetna
Cigna (Dr. Fontana)
United Behavioral Health (Dr. Peterson)
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It is your responsibility to check with your insurance provider regarding network benefits. Please check your policy carefully and ask the following questions of your insurance provider:
Please check your policy for coverage
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Dr. Peterson's license is Licensed Professional Counselor (LPC).
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Dr. Fontana's license is Licensed Marriage and Family Therapist (LMFT).
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Please note: We do not take Medicare/Medicaid
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Questions to ask your insurance carrier:
Is my therapist out-of-network?
Do I have an out of network benefit?
How much does my plan cover for a mental health provider? What is the coverage amount per therapy session?
Does out-of-network therapy apply to my deductible? If so, what is my deductible and has it been met?
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Contact Between Sessions
For non-urgent communications, you can send your clinician an email or leave a voicemail. We will often be unavailable immediately; however, we will do our best to get back to you within 24 hours. If you are in a crisis do not call us, instead call 911, the Multnomah County Crisis hotline or call/go to an Emergency Room at a local hospital.
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Confidentiality of Communications
We use HIPAA-compliant voicemail, and phone-based therapy and Video sessions.
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Online Payments
For your convenience, we offer an online payment option. No PayPal account is needed.
IF YOU ARE IN CRISIS
We do not provide 24-hour crisis services. If an emergency arises, please call 911, the Multnomah County Crisis Line (503-988-4888) or call or go to any local emergency room.
Diagnosis Disclaimer
A diagnosis does not define who a person is. It is simply a description of a cluster of behaviors and symptoms, but does not explain how the came to be. It is a short hand method of communication among clinicians and should never be used as an indication of an individual's worth.